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Frequently Asked Questions

  • What types of sewer services do you offer?

    At New England Sewer and Drain, we provide comprehensive sewer services, including sewer line cleaning, root removal, and video pipe inspections. We diagnose problems using advanced tools and techniques, ensuring efficient solutions for all sewer-related issues.

  • How does your drain cleaning service work?

    Our drain cleaning service begins with a thorough inspection to identify the cause of the clog. We use specialized equipment like snaking tools to clear blockages and clean the entire line to prevent future issues. This service is ideal for maintaining the health of your plumbing system.

  • What is sewer line cleaning, and when is it needed?

    Sewer line cleaning involves removing blockages, debris, and buildup from the main sewer line. It’s needed when you experience slow drainage, frequent clogs, or unpleasant odors. Regular cleaning can prevent costly repairs and ensure your system operates smoothly.

  • What is a sewer camera inspection, and why is it beneficial?

    A sewer camera inspection involves inserting a small, high-resolution camera into your sewer line to locate blockages, roots, and other issues. This method provides a clear view of the interior condition, allowing precise diagnosis and targeted repairs.

  • How does hydro jetting differ from traditional snaking methods?

    Hydro jetting services use high-pressure water jets to thoroughly clean sewer and drain lines, removing grease, roots, and debris more effectively than traditional snaking. It is a preventive maintenance technique that keeps your lines clear for longer.

  • Do you offer commercial sewer drain cleaning services?

    Yes, we provide commercial sewer drain cleaning services for businesses, including restaurants, retail establishments, and multi-unit buildings. Our services are tailored to handle high-volume usage and prevent costly downtime due to sewer issues.

  • What are the signs that I need a clogged drain service?

    Signs that you might need a clogged drain service include slow-draining sinks, gurgling sounds from your pipes, recurring clogs, and water backups. Addressing these issues promptly can prevent more severe damage to your plumbing system.

  • How does a plumbing camera inspection help in root removal?

    A plumbing camera inspection is used to locate and identify roots infiltrating the sewer line. After identifying the problem areas, we use hydro jetting to flush out roots and then reinspect the line to ensure all roots are removed.

  • What are the benefits of hydro jetting for preventive maintenance?

    Hydro jetting is highly effective for preventive maintenance as it clears out all types of blockages, including grease, sludge, and roots, preventing future clogs and keeping your sewer lines functioning efficiently.

  • What should I expect during a sewer camera inspection?

    During a sewer camera inspection, our technicians insert a self-contained camera with a 250 ft reel into the sewer line to identify issues. We provide high-quality video footage on USB or via email to customers for transparency and future reference.

  • Can hydro jetting services remove grease buildup in commercial kitchens?

    Yes, our hydro jetting services are perfect for removing grease buildup in commercial kitchens, ensuring compliance with health codes and reducing the risk of costly backups that can disrupt your business operations.

  • Why is regular sewer line cleaning important for commercial properties?

    Regular sewer line cleaning is crucial for commercial properties to prevent blockages that could result in business interruptions. Routine cleaning helps avoid emergency repairs and maintains a healthy plumbing system.

  • How do you handle emergency drain cleaning services?

    We offer 24/7 emergency drain cleaning services to address urgent clogs or backups. Our experienced team uses state-of-the-art equipment to quickly diagnose and resolve any drain issues to minimize disruption to your home or business.

  • What makes New England Sewer and Drain a reliable hydro jetting company?

    As a leading hydro jetting company, we utilize advanced equipment and techniques to provide thorough cleaning for both residential and commercial clients. Our commitment to quality service and customer satisfaction makes us a trusted choice.

  • Are there seasonal considerations for sewer service in Swansea, MA?

    Yes, in Swansea, MA, it’s essential to schedule sewer services before winter to prevent freezing and during spring to address any issues from thawing pipes or tree root growth. Regular maintenance can help avoid seasonal-related problems.

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Don’t wait for a plumbing emergency to worsen. Contact New England Sewer and Drain now for expert assistance!

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